Privacy Statement

Effective Date: 1st May 2025

NM Bushnell Limited (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make use of our website, www.nielbushnell.com (the “Site”).

We are a company registered in the United Kingdom under company number 10083214, and our registered office is 89 Mowbray Road, Hartlepool, Teesside, TS25 2NA, United Kingdom.

1. Information We Collect

When you use our Site, we may collect and process the following types of personal data:

  • Identity Data – name, username, or similar identifier.
  • Contact Data – billing and delivery address, email address, and telephone number.
  • Account Data – login details and account preferences.
  • Transaction Data – details of purchases, payments, and order history.
  • Technical Data – IP address, browser type, operating system, and other technology on the devices you use to access the Site.
  • Usage Data – information about how you use our website and services.
  • Marketing and Communications Data – your preferences in receiving marketing from us.

2. How We Use Your Information

We use your personal data to:

  • Fulfil orders and manage customer relationships
  • Process payments and deliver products
  • Provide and manage your user account
  • Communicate with you about your orders or account
  • Improve and personalise your experience on the Site
  • Comply with legal obligations
  • Send you marketing communications (if you have opted in)

3. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfil our contract with you (e.g., to process and deliver orders).
  • Legitimate interests – to improve our services and customer experience.
  • Consent – where you have explicitly consented (e.g., to receive marketing emails).
  • Legal obligation – where we are required to comply with a legal or regulatory obligation.

4. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery services (e.g., Royal Mail, couriers)
  • Website hosting providers
  • IT and system administration services
  • Professional advisers (e.g., accountants, legal counsel)
  • Regulators and law enforcement, if required by law

All third-party service providers are required to respect the confidentiality and security of your data and to process it in accordance with the law.

5. Data Security

We have put in place appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: support@nielbushnell.com

8. Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, please refer to our Cookie Policy.

9. Third-Party Links

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

NM Bushnell Limited
Email: support@nielbushnell.com
Registered Office: 89 Mowbray Road, Hartlepool, Teesside, TS25 2NA, United Kingdom
Company Number: 10083214